FAQ

Acmelight is a trademark under which the qualified certificated glowing paint is produced. Acmelight is the generator of ideas about decoration in all spheres of construction and renovation, design and advertising, safety systems.

The history of Acmelight company creation starts in 2006 from the moment of registration and certification of luminous paints production. Our company is located in Krivoy Rog, Ukraine and already from the first days of existence it starts to develop quickly and strengthen its positions.

Our company is striving to the high product and work in all branches and on each level of organization quality for goal achievement. At the same time we would like to make a beautiful, individual, bright world around you.

The choice of this slogan is not accidental. The slogan of our company sounds like this, while our company produces glowing paints and decoration items, which make possible to develop business without any efforts and expenses.

Distribution of products at the market, popularization of luminous paints, development of new distribution markets. Our company is always striving to develop business and delivery of information about our product to each person.

Nowadays Acmelight company is constantly growing company, which attracts many partners and customers. Departments of company are already opened in Russia, Europe and other countries all around the world. Our company has opened more than 20 representative departments all around the world for the last year.

Acmelight is the product’s quality in comparison with many forgeries. The number of representatives in many towns of Russia, Ukraine, Europe provides 100% delivery of the ordered products in time, low price for such unique and widely used in many branches products. Certificated products allow selling products in big volumes, not being afraid of your image.Acmelight company products are produced from raw materials of high quality and binding materials, which provide long period of paint service on all surface types, taking into consideration its particularity.

Our company was growing its potential and confidently developing a dealer network during the whole period of development. We have learned how to work with all dealers and constant customers. Changes have touched professional skills in production and the quality of consulting support, delivery process and payments.

Customers of our company are Kraft Foods Ukraine, ABK LTD, distributors "Nissan" and "Renault", Children's Song Contest “Eurovision” 2011 and many others.

1. To start cooperation, you need to write a letter, indicating “Dealership in ……. (country)”. Please, indicate a region, where you would like to be our partner in a letter. Write your name, address.
2. Fill in the questionnaire and send to our e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
3. Managers of Dealer Department will contact you for discussion of Agreement terms and dealer terms of cooperation. Dealer will be provided by all necessary materials (catalogs, brochures, products samples, CD with electronic catalog and etc., as well as bonus products).

You need to have an experience in entrepreneurial activity. The availability of office and warehouses. Skills and the ability of active sales. It is necessary to know the market conditions of your region for maximum qualified promotion of products.

The minimum monthly volume of sales means the fulfilled plan, attached to each Dealer, depending on a region, where he or she works. First three months are free months for learning, and already on 4th month you need to get the necessary level.

Such variant is of course possible. The pretending dealer should prove his competence and significance in this question for this, while there should be a dealer in two regions, which is able to support constant level of sales and to pay the equal time to both regions for the further development of company.Dealer should provide a plan of products promotion in a region for such additional agreement.

Franchise is a maximum simple and profitable scheme of cooperation between franchisor and franchisee. Franchise from Acmelight is:
- Comprehensive consulting, information and practical support;
- Improved system of merchandising;
- The possibility to get a commodity credit;
- Provision of free bonus promotional materials;
- Practical support in expanding of the customer base: consumers in your region will be served only in your location.

The difference between franchise and dealership is that dealership includes the purchase of Acmelight paints in a volume of 100 liters and the provision of building design from company. Franchise is a purchase of Acmelight company products and its sales under its name in company store, supermarket or in shopping center.

It is necessary to exclude such factor as the products shipment delay. In this case the human factor has a place. Our product is an exclusive and dealer should see physical properties of products, learn the application technology for understanding of working principle. To be a seller of our products. The Customer should come back already with a product.

Such variant is of course possible. Our company presents a possibility to understand what kind of products you are going to work with.

This procedure is not compulsory. All questions are discussed with our managers and as a result, the agreement is concluded with a set of all necessary docs, which are sent by registered letter.

Every business deal is confirmed by concluded Agreement between Acmelight and dealer. Dealer Agreement is sent in a normal way with a set of necessary docs, confirmed by stamps and signatures.
After confirmation of agreement signing from your side, you send its scanned copy. Further we will confirm the specification of the dealer order of products. After we will sign the confirmed agreement from our side and send an invoice for payment of your dealer order according to the confirmed specification.    
We will send you both docs in scanned copies. It will give you a right to pay for invoice by confirmed payment method. After we will receive the payment for invoice, we will send you the full set of original docs to the indicated address by you. And we will begin to form the order for shipment according to the paid invoice.

Dealer prices, Dealer will be provided by advertising materials, signing dealer Agreement, as well as the bonus product at the amount of 10% from the preliminary order for the production of real samples and materials. Competitive advantage is that you are an only one exclusive Dealer of such materials in this region. Real products at the warehouse.   
All Customers from your region will be redirected to you and it will allow you to increase your Customer base.   
Commodity credit (after agreement signing and the positive work with us not less than 6 months). Technical consulting. Individual system of products supply – confirmed, comfortable and optimal.

The quantity and the range of products at the warehouse depend on a region, where the representative works. The availability of products at the warehouse is amounted up to 45-1000l. Any volume of products will be discussed with sales manager.

Every Dealer has his own minimum volume. The dealer of the company should sell the confirmed quantity of products for region, in which he or she will be located. The Dealer should discuss the minimum volume for his or her region with a sales manager.

After conclusion of Dealer Agreement we provide all worked-out advertising materials of company: catalogs, brochures, price-lists, videos, certificates, instructions. Also, every first dealer order will be accompanied by bonus at the amount of 10% from the order. The bonus id provided for organization of your own promotions.

Yes, concluding the dealer agreement with us, you will get exclusive rights for selling the products in your region. Besides, all retail customers, which will contact us from your region, will be redirected to you.

Orders will be redirected to you for concluding a Sub-dealer agreement and decision of all questions about cooperation.

Dealer can sell products with a margin not more than 150%. This % can be changed according to the products circulation.

It is possible to get a discount. This discount can be provided according to the products circulation.

Delivery on the territory of European countries, USA, Canada, Australia, Asia. The delivery of orders with the weight up to 8 kg is carried out by National post of Ukraine.
The delivery costs
Up to 3 kg - 25 euros
Up to 8 kg – 45 euros
Delivery time
European countries – 6-7 days
Canada, USA, Australia, Asia – 10-12 days
For bigger orders there is a possibility to make shipment by courier companies. You can ask our managers about approximate shipment costs, which will depend on the weight of your order.
Couriers carrying shipping: DHL, TNT Express, Sity Express, Fedex, EMS, etc.
Delivery by courier companies takes:
3-4 days to European countries;
5-7 days to USA, Canada, Asia

You can pay for any order to our bank account. Also for being comfortable, it is possible to make payment via money transfer systems MoneyGram, Unistream, Western Union.

Delay of payment is available for dealers, which cooperate with Acmelight company for a long time. The inquiry for delay of payment can be considered individually and in case of fifth order and more.In other cases, such questions are not considered.

The delivery costs of products are calculated individually. The sum of delivery will depend on the delivery way, the quantity of ordered products and a region, where products should be delivered.

We do not accept cash on delivery payments. Our company makes a delivery of ordered products on 100% payment.

Before a deal we conclude Sales agreement or Dealer agreement as a guarantee. We are working from 2006, we have many partners in many regions, which can answer all interesting questions for you and to confirm our business ethics.

You need to provide proof of damages and we will compensate damaged products.

Yes, of course. You can come to us and pay. It is important for us to understand the seriousness of your intensions. You can take your order at the address: Ukraine, Krivoy Rog, Dimitrova Str, 30b

Yes, you have such a possibility. You can get more detailed information from the manager, working with your region.

Quality of Acmelight products are confirmed by docs and certificates of Ministry of Health in Ukraine, Sanitary-Epidemiological Conclusion № 05.03.02-04/42798,TUV Germany №78.01.05.001.П.010122.06.09, MSDS. Confirming the safety of application, we give a guarantee, that our products completely correspond to quality requirements TU U 24.3-3017906997-002:2009, TU U 24.6-3017906997-001:2009, and do not have any damages, related to materials, which it is produced from or to its production process.

We have a big set of samples: for potential dealers, applied paint on different kinds of surfaces, which we can send to the provided address by you.

The paint does not have any negative influence on skin of people. Our paint has undergone investigations and was confirmed by quality certificates of Russia, Ukraine and Europe.

The maximum charging provides the effect of glowing with the duration of 6-8 hours. A great advantage is the duration of the glowing with a minimum time for recharge. At the first hours the product has a bright glowing, further it will continue to fade slowly.  
  The substance absorbs and emits the light with the duration up to 80 years, providing the effect durability.
Paint: 6-8
Photo-paper, film: 4-5
Polishes: 2-3
Candles: 2-3
Balls: 3-4
Stones: up to 4-5

The charging from sun is accomplished for 10 min. or if it is cloudy weather, it takes 30 min, as well as from the ordinary filament lamp. The most fast charging is made by UV lamp.

The technology of processing “the light effect” gives Acmelight paint the principal possibility of charging from the source. Any source of light can charge a painted surface, i.e. it is not necessary to spend many efforts for the ordinary charging. The street light will provide a small charging, but can charge already available, increasing the glowing duration by it.

Provided glowing period of 8-12 hours is real and can be achieved by right method of paint application on the prepared surface according to the presented instructions. The paint is glowing very brightly during the first hour and then fading up to 8-12 hours.

Any light source (even weak one) charges and feeds our product for the definite percent, therefore, the influence of more strong light sources are necessary for the full charge, if you want to get brighter and longer glowing.

Acmelight paint is universal and is able to charge under any light influence on the element at the full darkness or in “”partial one”.The structure of paint is developed for the collection of light from any source and its emitting at the darkness.

It depends on such factors like prepared surface, operation conditions, environment influences, ecologically safe. Exactly such factors define operation term of painting materials, but how the practice show, it lasts not less than 20 years inside buildings.

At the daytime paints have its original colors. The paint gets green-yellow color with the tint of original one at the darkness. Also we have a paint of classic light-blue glowing.

The surface has a flesh color at the daytime, and a pleasant for eyes green-yellow color or light-blue at the dark time.

No, it isn’t. This type of paint is developed for printer printing. You can apply it by silk-screening method in advertising business, or by air-brush. And besides, you can get a tremendous effect, using not only the paint, but a paper, film with the same working principle.

As it is known, the natural disaster factor has an influence on everything. Our paint is resistant to different factors (chemical, physical, mechanical). The cycle of light absorption, its storage and emitting is repeated many times during the confirmed by us term. The minus temperature (-20С) decreases the glowing period minimum for 2 times. The sun is acting neutral.

The mixing of paints with each other is possible in case, if paints are mixed according to the application type (metal, wood, concrete).

Yes, it is possible. A special solvent is provided separately for each type of paint for it. Special solvents do not leave a trace of paint on the surface № 649, 650, 651. In this case only Acmelight Textile can’t be washed, while it is fixed in the structure of tissue as a rubber layer.

The paint should be stored in original hermetically closed container, placed inside the building with the relative humidity 50% and under the temperature from +5 up to +20 °C. Shelf-life: 18 months from the production date.

The paint is presented in metal cans with the volume 0,5, 1 l.

We do not have our products in sprayers, while it is used a fine glowing powder in such sprayers, which do not have a long effect of glowing. We are not interested in glowing less than 6-8 hours, therefore, we are using the bigger particle size for paint production.

Acmelight company produces paints on a basis of high-qualified solvents. Paint has a smell, light unobtrusive flavor. Paint Acmelight Flower, Acmelight Textile have a flavor like watercolor paints, while the paint is produced on the water basis. All other paints have a smell of painting products.

Red, orange, green, blue ...

Color: White with beige-yellow shade, Glowing: Green-yellow and light blue, the sheet thickness is 0.25 mm, density 200 g/m2.

There are application instructions for each surface, which are provided on request.The picture is applied by inkjet printer with standard inks.

Glowing stones are produced for decoration and ornamentation.

Our glowing paints Acmelight are not transparent. The surface changes its color completely or partially, not depending on the surface, which it is applied on. Acmelight paints cover the original color and the structure of the substrate (surface). Invisible paints are presented under the trademark UVLIGHT, it is visible only in UV light.

We provide different instructions for each kind of paints, which help applying paints Acmelight in the corred qualified way.

The light glowing will be visible from both sides after charging from one side, but the side, which is lightened, will glow more brightly, while each side should be charged separately according to the technology for the maximum effect and emit of light.

You need to use air-sprayer, sprayers for paints application.

Every type of paint is designed for definite surface, taking into account its properties, and as a result, it provides qualified and long-term operation terms for you.

Learn instructions before application on the surface. The thickness can be measured by eye, in case of excessive application there will appear streaks, the drying period is increased, as well as consumption rate correspondingly. One layer of paint is enough!

You can use Acmelight Facade for wallpaper painting.

Paint has a number of interesting particularities and properties. Applying it, we have notice of a number of regularities, which you should take into account: 
1. The sharp drop of temperature.
2. Twilight. The twilight period of the day takes a part of light emission, while the light energy is not enough for charging of paint in this time, but at the same time, this light is able to cover partially the lighting of painted rims.
3. The environmental temperature, which is lower than 0 C, is also influencing the glowing duration. The colder, the shorter factor of glowing duration.

First of all, you need to pay attention on such factors as surface dimensions, its cleanness, how the glowing particles layer is laying, sharp drop of temperature, environmental temperature, the efficient paint layer application.

The application of paint is made under the temperature from +5°C up to +30°C.

Luminous paints are the ones, which are able to transform the absorbed energy into the light emitting. Fluorescent pigments emit the light according to the partial falling light reflection.

There are special solvents to remove polishes and paints Acmelight. You can delete paint by solvents № 649, 650, 651, and then to wash thoroughly soapy water.

The drying of paint is made according to technical instructions, which are provided together with the product. Only paint Acmelight Textile and Acmelight Original should be burned in thermal kiln, but not longer than it is necessary for its drying! Paint for metal, glass, plastic is drying on its own up to 2 hours.  
  For example: 100-120 degrees is enough for a few minutes for burning and drying, but not for all paints and kinds of tissue, only for textile and oracal paints! It is enough to use 80 C with the duration up to one minute with a air flow from industrial fen for other kinds of paints.

Acmelight paint can’t be mixed with other paints, as all binding materials can be destroyed.

Acmelight paint is resistant to sun rays influence.

Acmelight Textile, applied on the material, strongly fixes in the structure of the material. Acmelight Textile is resistant up to 80 washings.

Acmelight Metal, Acmelight Glass Classic and Plastic are mixed with hardeners in a ration 2 (paint) to 1 (hardener). It is necessary to mix only that volume of paint, which you will use.

The primer is used, if the surface is dark. The primer creates a reflecting surface for strengthening of effect. We recommend to use the primer of the white color.

The paint is very resistant on all surfaces, including glass. If you want to increase the resistance of paint, then before its application you need to process the glass by matting paste GlassMat.

The paint is hard to delete. It will possibly start to dectease in 3-4 years.

No, it isn’t. Paint Acmelight Flower does not damage the plant. It is specially designed for application on flowers, not damaging the structure of the plant.

To apply paint according to instructions and to dry it well.